POLICIES

Welcome to Smokers Essential's! By accessing or using our website and purchasing products from our online store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services. 1. General Terms These Terms and Conditions govern your use of our website, and by accessing, browsing, or using our site, you agree to be bound by these terms. Smokers Essential's reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent revision will be updated. 2. Products and Availability All products are subject to availability. In the event that a product is out of stock or unavailable, we will notify you and provide alternative options or offer a refund if applicable. Smokers Essential's makes every effort to accurately represent the products listed on the website, including pricing, descriptions, and images. However, we do not guarantee that the product descriptions, images, or prices are entirely accurate, complete, or error-free. 3. Order Acceptance and Processing Once an order is placed, you will receive an order confirmation email. This email serves only as an acknowledgment of your order and does not constitute acceptance. Smokers Essential's reserves the right to accept or refuse any order at our discretion, for reasons including, but not limited to, product availability, suspected fraud, or issues with the payment method. 4. Payment All payments for products are due at the time of purchase. We accept payment through Debit, Credit, Apple Pay, Google Pay. Prices are listed in USD, and any applicable taxes or shipping fees will be calculated at checkout. You agree to provide accurate payment information and authorize us to process your payment. If any issues arise with payment processing, we may contact you to resolve the issue or cancel your order. 5. Shipping and Delivery Shipping costs and delivery times are calculated during checkout based on your location and the shipping method you choose. We aim to ship orders promptly, but delivery times may vary depending on factors such as the shipping carrier, weather, and other unforeseen events. Smokers Essential's is not responsible for any delays caused by the shipping carrier or any third-party service providers. 6. Returns, Refunds, and Cancellations All sales are final. We do not accept returns or provide refunds for purchased items unless the item is damaged or missing upon delivery. If you receive a damaged or missing item, please contact us within 7 days of delivery, providing photographic evidence, and we will review your case and offer a replacement or store credit. We reserve the right to cancel or refuse orders at any time. 7. User Conduct You agree not to use the website for any unlawful or prohibited purpose. This includes, but is not limited to: Posting false or misleading information Engaging in fraudulent activities Disrupting or attempting to disrupt the website’s functionality Violating any applicable local, state, national, or international law You also agree to provide accurate information when placing an order or creating an account. 8. Intellectual Property All content on the Smokers Essential's website, including text, images, logos, graphics, and trademarks, is the property of Smokers Essential's and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content from our website without our explicit permission. 9. Limitation of Liability Smokers Essential's will not be held liable for any indirect, incidental, special, or consequential damages, including lost profits, arising out of or related to your use of the website, products, or services, even if we were advised of the possibility of such damages. Our liability to you for any claim arising out of or relating to the use of our website, products, or services is limited to the amount paid by you for the specific product or service that gave rise to the claim. 10. Indemnification You agree to indemnify and hold harmless Smokers Essential's, its affiliates, employees, and agents from any claims, losses, or damages (including legal fees) arising from your use of the website, violation of these Terms and Conditions, or infringement of any third-party rights. 11. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Hartford, Connecticut. Any disputes will be resolved in the appropriate courts located in Hartford, Connecticut. 12. Privacy Our Privacy Policy governs the collection, use, and protection of your personal information. By using our website and services, you agree to our Privacy Policy. 13. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Email: Smokersessentials668@gmail.com Phone: 860.937.2861 Thank you for choosing Smokers Essential's!